QALAM
REFUND POLICY
Last Revised: August 9, 2026

Programs and Classes

  • Cancellation by participant 14 or more days before the start date:
    Full refund, minus processing fees.

  • Cancellation by participant fewer than 14 days before the start date:
    50% refund.

  • Cancellation by Qalam:
    Full refund.

  • No-show without notice:
    No refund.

Ticketed Events

  • Cancellation by attendee 7 or more days before the event:
    Full refund, minus processing fees.

  • Cancellation by attendee fewer than 7 days before the event:
    No refund, unless due to a documented emergency.

  • Event canceled by Qalam:
    Full refund.

Sisters’ Suhbah Retreats

  • Cancellation by participant 21 or more days before the start date: 
    Full refund, minus processing fees.

  • Cancellation by participant fewer than 21 days before the start date: 
    50% refund will be issued.